For homeowners
Advice
Graham has spent 25 years helping homeowners check a tradesperson before they pay, and putting things right for families after somebody let them down. These guides are that experience, written down and free to read.
Guides
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Avoiding cowboy builders
How to check a builder before you hand over any money, the warning signs worth acting on, and the company record almost nobody thinks to look at.
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If a builder has ripped you off
The first steps that matter most when a builder has taken your money or walked off the job, what your options are depending on how you paid, and who can actually help.
Checklist
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Graham's homeowner survival kit
Graham's checklist of what to check before you hire any builder: how to pay, what to get in writing, which insurance to ask for and which permissions you need.
When you are ready
Tell us about the work.
Pinnacle is free for homeowners. Describe the project and we introduce you to tradespeople we have vetted ourselves.
Free for homeowners. No obligation to hire.