These terms govern your use of pinnacleofalltrades.co.uk (the "Site"). By using the Site or registering through one of our forms you agree to these terms. If you don't agree, please don't use the Site.
1. Who we are
The Site is operated by Pinnacle of All Trades Ltd, a private limited company registered in England & Wales, company number 17195157. References to "we", "us" or "our" mean Pinnacle of All Trades Ltd.
For privacy questions, see our Privacy Policy. For cookies, see our Cookie Policy.
2. What the Site is
The Site lets homeowners, tradespeople, and trade suppliers register with Pinnacle of All Trades. We vet tradespeople and trade suppliers, match homeowners with vetted tradespeople, list trade suppliers so tradespeople and homeowners can find them, and introduce homeowners and tradespeople to trade suppliers who can help them. Registering does not mean you will be accepted: every tradesperson and trade supplier is vetted first, and every homeowner's project is reviewed.
Nothing on the Site constitutes a binding offer to provide services, a guarantee that you will be accepted onto the platform, or professional advice of any kind.
3. Accessing the site
Browsing the Site and registering are free of charge. Membership for tradespeople and listing for trade suppliers are paid for yearly, at the amount on the invoice we send once you are approved. We don't guarantee uninterrupted availability. We may suspend, withdraw or restrict access at any time, including for maintenance, without notice.
You're responsible for the equipment and connection you use to access the Site, and for keeping the login details of your account secure.
4. Acceptable use
You agree not to:
- Use the Site in any way that breaks the law or any applicable regulation
- Submit false or misleading information through any form (e.g. registering a tradesperson or supplier business that doesn't exist or that you don't represent)
- Send unsolicited advertising or spam, including through the contact email
- Knowingly transmit data or upload material that contains viruses, trojan horses, worms, or any other programs or technology designed to adversely affect the Site or other users
- Attempt to gain unauthorised access to the Site, the server hosting the Site, or any database connected to it
- Attack the Site via a denial-of-service attack or a distributed denial-of-service attack
- Reverse engineer, decompile or disassemble any software made available through the Site
5. Form submissions
When you fill in one of our forms (Tradesperson, Homeowner, or Trade Supplier), you confirm that:
- The information you provide is true, accurate and complete to the best of your knowledge
- You are authorised to submit the information (for example, you are the tradesperson, a director or authorised representative of the business, or the homeowner planning the project)
- You agree to our Privacy Policy governing how we handle the data
Submitting a form does not by itself create a contract between you and us. It registers you with the platform. We will contact you about your registration and your account using the details you provided.
6. Intellectual property
We own or are licensed to use all intellectual property rights in the Site, including its design, content, logos, and code, except for content provided by third parties (for example, fonts and Material Symbols). All rights are reserved.
You may view and use the Site for personal, non-commercial purposes (or to register with the platform). You may not copy, republish, scrape, or otherwise reproduce content from the Site without our written permission.
7. Third-party content and links
The Site may contain links to third-party websites (for example, our sub-processors' privacy policies). Those links are provided for your convenience. We don't control those sites and we're not responsible for their content, availability, or privacy practices. Visiting them is at your own risk.
8. No reliance
The content of the Site is provided for general information only. It's not intended to amount to advice you should rely on. While we make reasonable efforts to keep the content accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or current.
9. Introductions, recommendations and workmanship
Where we introduce or recommend a tradesperson or trade supplier to you, introduce a job to a tradesperson, or introduce you to a trade supplier (or a trade supplier to you), we act as an introduction service only. We do not carry out, supervise, inspect, project-manage or guarantee any work. We are not a builder, contractor, employer or agent of any tradesperson, supplier or homeowner we introduce.
Any contract for work, materials or services is made directly between the homeowner and the tradesperson or supplier, or between a tradesperson and a supplier. We are not a party to that contract, and we receive no authority to act for either side.
Our vetting (for example identity, insurance, qualifications and reference checks) is a point-in-time assessment made when a tradesperson or trade supplier registers with us. It is not a warranty or guarantee of the quality, safety, timeliness or outcome of any particular job, and it does not replace your own checks. Before engaging a tradesperson or buying from a supplier, homeowners and tradespeople should satisfy themselves directly: get a written quote, confirm current insurance, and agree the scope and price in writing.
To the maximum extent permitted by law, we accept no liability for the acts or omissions of any tradesperson, supplier or homeowner we introduce or recommend, including (without limitation) defective or incomplete workmanship, poor quality materials, delay, damage to property, or any loss arising out of work performed or not performed. Any claim relating to the work should be pursued against the tradesperson or supplier who carried it out. This section is subject to section 10 below.
10. Our liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Site, or use of or reliance on any content displayed on the Site.
If you're a consumer, please note that we provide the Site for domestic and private use. You agree not to use the Site for any commercial or business purposes (other than as a registered tradesperson or trade supplier), and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11. Privacy and cookies
Your use of the Site is governed by our Privacy Policy and our Cookie Policy.
12. Changes
We may revise these terms at any time. The "Last updated" date at the bottom of this page reflects the most recent change. Where a change affects registered users, we email them at the address on their registration. If you use the Site without a login, continuing to use it after a change means you accept the revised terms.
If you have a login and a change needs your agreement, we ask you to accept the new version the next time you use your account. Until you do, you cannot use your account. If you decline, you are logged out.
13. Governing law
These terms, their subject matter and their formation are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute or claim, except that if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.
14. Contact
Questions about these terms? Email hello@pinnacleofalltrades.co.uk.
Last updated: 6 October 2026